About international shipping costs
(Uniform rate throughout Japan, including Okinawa and remote islands)
Japan / Asian countries / Australia
Purchase amount
postage
NT$0~2,999
NT$3,000 or more
NT$100
無料
Estimated delivery time: Approximately 1-2 weeks
Within Taiwan
Purchase amount
postage
NT$0~1,999
NT$2,000以上
NT$80
free
お届け目安：約3〜5日
United Kingdom / Europe / Central and South America / Africa / Canada
Purchase amount
postage
NT$0~1,999
NT$2,000–3,999
NT$4,000 or more
NT$200
NT$300
Free shipping
Estimated delivery time: Approximately 2-3 weeks
United States
Purchase amount
postage
NT$0~2,999
NT$3,000–3,999
NT$4,000 or more
NT$300
NT$400
Free shipping
Estimated delivery time: Approximately 2-3 weeks
*Delivery dates are estimates only and may vary depending on customs clearance and traffic conditions.
Terms and conditions regarding returns
We generally do not accept returns, exchanges, or cancellations after the product has been shipped.
We can only exchange products if they are defective, so please contact us.
Furthermore, traditional tea sweets are sometimes handmade in small factories in rural areas. While ShiangTsai takes responsibility for carefully inspecting each item before shipment, please understand that there may be slight variations in each item due to the handmade nature of the product.
Please refrain from purchasing if you are particular about minor details.